Privacy Policy

Effective Date: October 14, 2026

SolarSurge ("SolarSurge," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, share, and safeguard information when you visit gosolarsurge.com, request a solar evaluation, schedule an appointment, or communicate with us.

Information We Collect

We may collect contact information (such as your name, phone number, email, and property address), appointment details, utility bills and energy usage, roof and property information, preferences, and information you submit in forms or conversations. We may also collect device, browser, IP address, website usage, cookie, and analytics information.

How We Use Information

We use information to respond to requests, assess solar options, prepare estimates, schedule appointments, communicate about projects, assist with customer service, connect you to relevant installation or financing providers when necessary, improve our website, maintain records, and comply with applicable law. We may send marketing communications where you have provided any legally required consent.

Text Messages, Calls, and Emails

If you opt in, SolarSurge may send text messages about your inquiry, appointments, solar evaluations, and project updates. Promotional texts are sent only where you have separately authorized them as required. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent to marketing texts is not a condition of purchase. Calls may be recorded only with any notice and consent required by applicable law.

When We Share Information

We may share information as needed with solar installers, engineers, financing and leasing companies, utilities, scheduling and CRM vendors, messaging providers, and professional advisers, or when legally required. These parties may have their own privacy practices. We do not sell or share mobile opt-in data or text messaging consent with third parties or affiliates for their own marketing or promotional purposes. Messaging service providers may process that data solely to deliver communications on our behalf.

Cookies and Analytics

Our website may use cookies and similar tools for functionality, analytics, and advertising where enabled. You may manage cookies through your browser and any privacy controls offered on our website. We will update this policy to identify material tracking practices actually deployed.

Information Security and Retention

We use reasonable safeguards to protect personal information, though no electronic system is completely secure. We retain data only as reasonably necessary for the purposes in this policy, business records, legal obligations, dispute resolution, and applicable retention requirements.

Your Choices and Rights

You may opt out of promotional emails through unsubscribe links and text messages by replying STOP. Depending on applicable law, you may request access, correction, deletion, or other rights regarding your information. Contact us using the information below; we may need to verify your request and may retain information where law permits or requires.

Third-Party Links

Third-party websites, lender portals, and service providers linked from our site have their own policies. Please review those policies before sharing information.

Children's Privacy

Our website is designed for adults. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can address it.

Changes to This Policy

We may update this policy and will post revisions here with a new effective date.

Contact Us

SolarSurge
Website: gosolarsurge.com

Email: [email protected]